AUSPOST DELIVERY NETWORK DELAYS.
Please note that AusPost is experiencing network wide delays due to the Coronavirus. There are longer delays for orders in and out of Victoria currently due to their lockdown guidelines.
Express shipping is still the fastest shipping option but there is no longer the 2-3 business day guarantee.
More information can be found at the AusPost website by following this link.
At Cloud 9 Australia we strive to get your item to you in the most discrete, safe and fastest way possible.
All items will be carefully packaged and in the event of glass items, extra care will be taken when possible.
While we try to maintain that all stock is available, if need be there may be a delay of 1-2 business days before dispatch due to internal transfer of stock for shipping.
All items will be posted using AusPost unless specified otherwise.
Our current rates are:
Express post $15
Large/Heavy Postage $30
International Small Package $20
International Large Package $40
All orders $200 and over before shipping will be eligible for free Standard shipping.
*Exclusions may apply due to size of some items.
Please allow 2-3 business days for express and upwards to 7 business days for standard shipping.
Cloud 9 Australia reserves the right to alter these postage prices in accordance to actual shipping charges or if the customers order requires extra shipping requirements.
If you have an overly large order or would like to request to see the best price for shipping for your order please don't hesitate to contact us at firstname.lastname@example.org